______ (1) Feedback is useful because:

        a. It enables a speaker to know what effect she or he is giving on listeners.
                    b. It makes a speaker feel good.
                    c. It is a way to make communication more impersonal when necessary.
                    d. Actually, feedback is usually not useful.

______ (2) Interpersonal communication solves all problems, is always a good thing, is common sense, is
                  synonymous with interpersonal relationships, and is always face to face. 

                                 a. True                                    b. False

______ (3) In a collectivist culture, decisions tend to be based on: 

                    a.    Your own individual conscience.
                    b.    Objective rules of morality that are the same for all times and places.
                    c.    Impulse and self-interest.
                    d.    The rules of your group and society. 

                    a.  True            b. False

______ (5) Our understanding of who we are is known as: 

                    a. self-concept      b. self-awareness                 c. self-esteem        d. self-monitoring

______ (6) Self-concept is your perceived self-worth. 

                    a.    True        b.  False

______ (1) The  _________ stage of the listening process is when the listener evaluates the message. 

                   a. evaluation         b. responding       c. recalling             d. rating

______ (2) Disconfirmation involves making statements about the other person rather than about yourself. 

                   a. True                                    b. False

______ (3) Which of the following should be part of your vocabulary? 

        a. Traditional forms such as generic “he.”                             b. Identifiers such as “male nurse.”   

        c. Gender-neutral terms.                                                         d. None of the above. 

______ (4) The speed at which someone speaks. 

 a. Rate                    b. Inflection           c. Pitch                   d.  Loudness         e.  Audio

______ (5) Ranges from 12 to more than 25 feet. 

                   a. Social Distance                 b.  Public Distance               c. Intimate Distance             d. Personal Distance

______ (6) Disagreeing with someone is an example of disconfirmation.  

                    a.  True            b. False

______ (1) Regarding self-disclosure, private information reflects the

                  a. self-perception                 b. self-awareness                 c. self-esteem        d. self-concept

______ (2) You go to the doctor when you are ill and follow advice because he/she has expert power. 

                   a. True                                    b. False

______ (3) Maggie and Mark have the best friendship.  They share equally in giving and receiving the benefits
                   and rewards of the relationship.  Their friendship can be best classified as

                   a. reciprocity.        b. receptivity.        c. association.       d. collaboration.

______ (4) Emphasizing the commonalities you think you share with the other person.

                   a. Offering             b. Approaching                    c. Sustaining         d. Networking       e. Affinity Seeking

______ (5) Online discussion promotes individualism in the participants.

                   a. True                                    b. False

______ (6) In your online discussions, you might use a(n) ____________ to express how you feel about
                   the situation in conjunction with words that show how you feel.

       a. an emoticon                      b. an animator                       c. a photo electron               d. an articon

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